Customer Services
While Key Results is an independent energy broker that find incredible reductions for business customers we also provide outstanding customer service that keeps us in the competition.
We believe that all business customers small and large should be treated equally and therefore all business customers that we have get the same high quality services and better recommendations and honest information that can help them to reduce their energy utility cost.
At Key Results we also invest heavily in time and money to ensure that all our business customers get the right kind of information that they need for their business requirements and budget.
We offer comparison for energy services which is free to all our business customers irrespective of what their business size and reputation is in the market. We ensure that even small business customers get the right kind of service and information that they need.
All enquiries are recorded and tracked on a single system so that both parties can access the information whenever they want it.
We make use of more than 10 years of industry experience to offer the best energy needs for our customers.
We also offer reminder services when your commercial electricity, gas and telecom contracts are up for renewal. You will receive the reminder 30 days before the renewal date.
We offer quick and efficient customer support and therefore all your enquiries regarding commercial energy services will be handled in 24 hours time period, excluding weekends and bank holidays.
We are very clear and honest about what kind of services we can provide and what we cannot provide so there are no hidden terms and conditions to ensure better transparency.
All the information that we provide to our business customers are in clear and simple English without jargons and technical terms and definitions to ensure clear communication and to avoid any miscommunication.
We welcome better feedbacks and suggestions that can allow us to improve our services so if you have any honest and open ideas or thoughts about improving our services we do provide options to contact us.